The only workaround I can think of is to generate both PDF versions, then use the edit links tool in Acrobat Pro to manually, tediously copy the links from the document that has them and paste them to the document that doesn’t, resizing each link frame’s width and height when needed. In Word, the Preferences button on the Adobe ribbon tab has only one checkbox-Prompt for using the Adobe Create PDF cloud service-and no other settings. In the document with hyperlinks, Granjon appears to have been substituted with Garamond, which is pretty close for a guess, but Helv Neue appears to have been substituted with Sylfaen, which is not correct at all. The fonts I’m using in Word are Granjon and Helvetica Neue. Frustratingly, I can’t get both in the same PDF. I can get a version of the document that has the hyperlinks but not the fonts.
I can get a version of the document that has the fonts but not the hyperlinks. I have spent the past hour failing at this seemingly simple task. I am trying to convert a document created in Microsoft Word for Mac version 16.11.1 (180319) to PDF such that I have (a) the fonts I have chosen and (b) the hyperlinks I added in Word.